IMPARTIALITY

All PCI approved and registered proctors shall conduct examination administration activities in compliance with PCI Policies and Procedures, including other PCI requirements regarding impartiality. The proctor understands the importance of PCI’s mission to provide impartial and highly transparent certification services. PCI ensures that its certification activities are objective and have no influence on impartiality. The following constitute potential threats to impartiality:

• Proctor has a personal relationship with the personnel of the organization or individual requesting PCI proctored examination(s).
• Proctor has been previously employed by the organization or individual requesting PCI proctored examination(s).
• Proctor has carried out PCI quality assurance activities for the organization or individual requesting PCI proctored examination(s).
• Proctor has provided training and/or consultancy for the organization or individual requesting PCI proctored examination(s).
• Proctor has a business or commercial relationship with the organization or individual requesting PCI proctored examination(s).

The proctor agrees to bring any vested interest to the attention of PCI, including any prior or proposed employment or consulting involve-ment, including training for the organization or individual requesting PCI proctored examination(s), for which certification activities are to be performed.

• If applicable, PCI will review any Conflict of Interest Declaration made by the proctor and/or the organization or individual requesting PCI proctored examination(s). To declare such a potential conflict interest, contact PCI at QualityPrograms@pci.org.
• PCI will determine whether a conflict of interest does or does not exist, based on PCI’s review of the information provided. PCI’s decision will determine whether or not there is an existing conflict of interest, and may result in the proctor being found ineligible to perform the duties with the examinee(s).

CONFIDENTIALITY

All PCI approved and registered proctors shall conduct examination administration activities in compliance with PCI Policies and Procedures, including other PCI requirements regarding confidentiality. In consideration of the mutual covenants and conditions set forth herein, it is agreed as follows:

• Proctor desires to handle and process confidential proprietary information from PCI and the organization or individual request-ing PCI proctored examination(s), including the examinee’s answers to the examination questions, where applicable.
• Proctor agrees to maintain the confidentiality of confidential proprietary information furnished in oral, visual, written, and/or tangible form and not disclose such information to any third party.
• Proctor agrees that such information shall be handled with the same degree of care that PCI applies to its own confidential information (but in no event less than reasonable care).
• Proctor agrees to take necessary and appropriate precautions to guard confidentiality of the information that is confidential and not to disclose it to outside parties, other than what is required in the performance of his/her assigned activities.
• Proctor agrees to prevent candidates from gaining access to unauthorized aids during the examination.
• Proctor agrees that confidential proprietary information is and shall at all times remain the property of PCI or the organization or individual requesting PCI proctored examination(s). No intellectual property rights are hereby granted or intended, including any licenses or rights, implied or otherwise.
• Proctor agrees to use the confidential proprietary information only to perform his/her duties in conducting certification activities of PCI personnel certification clients. Except as specifically provided herein, no other use of such information is permitted.
• Upon completion of the PCI proctor’s use of confidential proprietary information, all confidential proprietary information transmit-ted to PCI’s personnel certification clients in record bearing media or other tangible form shall be kept confidential. The obligations under this agreement to keep confidential and restrict use of confidential proprietary information shall survive such completion.

AGREEMENT SIGNATURE

I hereby agree to serve as proctor and administer PCI personnel certification examinations. I will administer the examinations personally and examinees will take each exam in my presence and under my supervision to prevent and monitor for fraudulent examination prac-tices. I understand that a proctor ID number will be provided to me and will be kept confidential and secure at all times.

• I will prevent examinees from gaining access to unauthorized aids during the examination(s).
• I will control access to the exams throughout the process.
• I will fully supervise the exam process in accordance with PCI’s requirements, to prevent and monitor for fraudulent examination practices.
• I will not copy any section of any of the copyrighted examinations, nor will I allow any examinee to copy, photograph, or reproduce any portion of the examination.
• I will confirm the identity of the examinee prior to providing them with the access code to their exam.
• I will immediately report any examination administration misconduct or serious incident to PCI.
• I will immediately report to PCI any issues or problems identified during the examination.
• I will immediately forward any questions from the examinee that I cannot answer to PCI for resolution.

ACKNOWLEDGED AND ACCEPTED

During the term of agreement between PCI and the proctor, by signing below the undersigned proctor confirms that he/she has read, understands, and agrees to:

• the terms of the proctor selection and examination processes, including all other applicable processes found in the PCI Proctored Online Exam Request Packet as well as the instructions listed on this page and any additional instructions given by PCI;
• the terms and policies covering impartiality and confidentiality that are discussed in the PCI Proctored Online Exam Request Packet and this Agreement to Administer PCI Personnel Certification Examinations;
• perform the proctor duties for PCI according to PCI Policies and Procedures Section 28 (PCI Quality Personnel Training and Certification Program) through review of the entire PCI Proctored Online Exam Request Packet prior to performing proctor duties to ensure that any revisions to the procedures and/or guidelines are noted and understood;
• grant PCI permission to make their contact information publicly available in an online directory of PCI approved proctors;
• acknowledge that he/she is fluent, both in writing and orally, in the language of the examination;
• not partake in any fraudulent test taking;
• not discuss or disclose any information to outside parties concerning PCI, other than in the performance of the proctor’s assigned activities;
• not administer any examination to any employee of his/her firm or to an individual to whom he/she is personally related;
• fulfill his/her duties as proctor to administer the PCI personnel certification examination(s).