What Types of Data We Collect
We collect a variety of information when you visit our website and engage with our service.
Personal Data identifies you as an individual or is information that can be linked to you as an individual (“Personal Data”). We may collect name, title, organization, business or plant address, phone number(s), email address, organization website, IP address, professional licensing and/or affiliation, credit card information and PCI transaction history, which may include content downloads and digital interaction.
How We Collect Personal Data
In general, a visitor will know when Personal Data is being collected because he or she will have to fill out a form, either paper or digital. We may collect Personal Data if you fill out paper or digital surveys or allow PCI staff to scan your badge at trade shows and events. In addition, we may collect Personal Data through your use of the website(s) and Apps, or any discussion boards or chat rooms and social media platforms where you connect with PCI.
Visitors may generally browse public portions of the PCI website anonymously without providing any detailed information. However, Personal Data is required in connection with registering with the site. We may also collect Personal Data when you download free technical, educational, and professional development resources. In addition, Personal Data will be requested in connection with membership registration, in person and online event registration and activities,webinars and on-demand educational resources, purchasing products or services, requesting additional information, signing up for newsletters, or submitting questions through this site.
PCI does not knowingly collect or use any Personal Data from users under 13 years of age.
How We May Use Your Personal Data
We use your Personal Data to allow PCI’s national and regional chapters and affiliates to provide you with personalized service; to send e-mail alerts to you, to answer your requests, to process your membership application, to process your meeting registration, etc. We may also use your information to track visits to our website, to help diagnose problems with our server, to administer the website, and for statistical metrics used to track website visitor traffic. This lets us see which of our features are the most popular so we can better serve our users’ needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.
You have the option of setting your computer to disable cookies or to alert you when cookies are being used. If you choose to disable cookies, please be aware that portions of the website may not function properly.
How We Share Information
PCI does not share Personal Data for sales or marketing activities with organizations other than our regional chapters and affiliates. Unless directed otherwise at the time of collection, we may share collected personal information with third parties who may have information or services that we believe could be helpful to members or visitors. We share our data with various analytics and customer/member lifecycle and engagement monitoring systems. We also share our data with affiliates and regional PCI chapters, including chapter leaders and personnel. Visitors may opt-out from the sharing of collected information by contacting us.
PCI reserves the right to disclose without notice any information in its possession if required to do so by law, to protect or defend the Institute’s rights or property, or to respond to an emergency.
Rights of European Residents
Under certain circumstances, you have rights under data protection laws in relation to your Personal Data.
You have the right to:
Request access to your Personal Data. This enables you to receive a copy of your Personal Data and to verify that we are lawfully processing it.
Request correction of your Personal Data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your Personal Data. You may have the right to request that Personal Data we hold about you is deleted.
Object to processing of your Personal Data. You may have the right to prevent or restrict processing of your Personal Data.
Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your Personal Data. Where technically feasible, we will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format.
Withdraw your consent. However, if you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
How You Can Access and Change Information
PCI acknowledges that you have the right to access your Personal Data. In case you request us to remove data, we will respond within a reasonable timeframe.
Upon request, we will provide you with information about whether we hold any of your Personal Data. You can update or correct your Personal Data or remove it from our system by making a request to us at the contact information provided below. Requests typically receive a response within thirty (30) days. If access cannot be provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.
Our Security Measures to Protect Your Personal Data
We are committed to taking reasonable efforts to secure the information that you choose to provide us, and we use a variety of security procedures to help protect against unauthorized access to or alteration, disclosure, or destruction of Personal Data. We restrict access to Personal Data to our employees, contractors and service providers who need to know the information to operate, develop, or improve our services.
Unfortunately, no transmission of Personal Data over the Internet can be guaranteed to be 100% secure. Accordingly, and despite our efforts, the Institute cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. PCI has no responsibility or liability for the security of information transmitted via the Internet. If you have questions about this Policy or the security of your Personal Data, please contact us as indicated under the “Contact Us” section below.
We retain your Personal Data for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
We may amend this Policy from time to time without prior notice; please review it periodically. Your continued use of our website will be deemed to be your agreement to the changed terms.
If you have any questions about this Policy or our treatment of the information you provide us, please contact us at:
Contact: Website Administrator
Address: 200 W. Adams St., Ste. 2100, Chicago, IL 60606
Last updated September, 2018